Human Rights

Open Source Society

Open Source ALL THE THINGS

This is a rough summary of my talk Tuesday night at DCWeek's Hot Tech Trends. Read more about the panel and continue the discussion over at quora

The trend I'm most interested in right now is actually as much offline as it is on. It really hit me a few weeks ago as I was reading through the minutes of an Occupy General Assembly. Here was a huge meeting with multiple viewpoints that was being successfully self-facilitated, prioritizing issues and moving quickly. This was a committee that was being collaborative, open, transparent, and still ... effective.

It really got me thinking on how we are are becoming accustomed to new social constructs in movements, government, and business. These concepts are familiar to anyone who's delved into the nuts and bolts of open source software -- like collaboration, shared or no ownership, team-building, and radical transparency -- but they're popping up everywhere offline.

So, I want to tackle the convergence of these concepts offline with the democratization of tools online

By democratization, I really mean simplicity and open to all. An important pre-condition to this is basic access, but we are increasingly living in an access-rich world, thanks to mobile. This year, Africa surpassed both European and the Americas and is now the second largest market for mobiles - behind only the Asia/Pacific region.

But beyond access, there is a new "digital divide" if you will -- the ability to create and engage in a participatory experience. Things like Twitter and blogging have long been low barriers of entry for getting your voice heard online. The exciting development in this arena is that it is mindbogglingly easy to create complex sites and apps with drupal and wordpress, at least compared to the work this would have taken 10 years ago.

This combination of a simple toolbox and open social constructs is powerful.

The past few years have been accelerating this convergence. Blogs and Wikipedia have permanently altered publishing, Twitter, Facebook and foursquare have opened up your social life, and Yelp and Tripadvisor have changed your customer service interactions with travel and dining destinations.

But more importantly, crowdfunding models like Kiva and Kickstarter are toe-in-water steps towards creating collaborative business models by seeking out customers and supporters in a very early stage and rallying their support around potential projects and products. Co-working spaces provide entry-level incubation for young startups with great perks of cross-startup networking and talent sharing. These fast prototyping models reduce overall risk and create engaged, evangelical customers and partners.

The social change sphere has jumped in to this intersection and is spawning hundereds of really exciting co-creation models. We've seen this in crisis mapping (Snowpocalypse, Haiti, Thailand), protest movements (Moldova, ArabSpring, OWS), open data mashups combining entrepreneurs and civic data (Apps4Democracy, UN Global Pulse), and even countries crowdsourcing their own constitutions (Iceleand and now Morocco)

The availability of these easy to use platforms and expectations of openness and co-creation is forcing new levels of engagement in all sectors. People are no longer OK with occasional, reactive, or superficial engagement.

My first human interaction with a brand shouldn't be after I post a negative tweet - nor should it be a annual 10 page user survey that never changes anything. I want to help build their business and be engaged at a strategic level, even though I'm "just" a consumer

If that sounds a bit insane and totally unscalable, just replace business with government and consumer with citizen and it suddenly sounds less crazy.

Business, non-profits, social enterprises, and governments will all need to open up not only their data or their superficial interactions, but begin to fully collaborate with their communities on their policies and business plans.

This means that 2012 holds a huge potential for global co-creation and new organizational frameworks, and anyone who doesn't begin to engage customers, supporters and citizens in this way is going to be shut out by organizations that aren't merely building their business with their users in mind, but building their business with their users.

With these concepts of shared ownership, highly functional teams, collaboration and transparency, combined with online structures that parallel these same values, we have a world where decentralized, democratized power structures forming across the digital/analog borders. This changes governance, economics, social change and business.

Holy shit, this is going to be a wild, fun ride.

"All the things" courtesy quickmeme with the amazing original comic by Hyperbole and a Half

In the Global Mirror, the #OWS 99% looks a lot like the 1%

OccupyDC

Let me be clear - I have a difficult relationship with the Occupy movement.

On the one hand - it's about damned time. Finally we have a large, sustained protest movement nation-wide and even globally that's rightfully upset about some core problems. It's not politically aligned, it's well-spoken, and it has been resilient enough to overcome being ignored by the media and has crafted its own story. That it has been inspired in part by the Arab Spring and Tahrir Square in particular, which were inspired in part themselves by MLK's non-violent protests gives a heart-warming feeling of global solidarity and social justice.

Further, it's very exciting that Occupy comes at a turning point in history where our social constructs and technologies make it possible to really manage a movement through collaboration instead of by a hierarchy, and a world where people have a powerful online voice and the ability to shake things up if they get out of hand (not without challenges in the realm of privacy and government censorship ).

Don't just Occupy

The robots are coming

A colleague and I have the first of two articles posted on FastCompany - discussing the role of automation in job creation -- and destruction:

Look deeply into the beady little electronic eye of your vacuum-cleaning robot, and you’ll see a machine bent on world domination. For now, it focuses on finding and eradicating dirt, but every time it gets into a particularly extracted fight with a wall, your feet, or a house pet--you know it has larger ambitions. More concerning than the Roomba’s aggressive policy stance against furniture legs is what it as a product means for labor, job creation, and automation.

We’re used to a well-worn path in manufacturing, and business in general. An extra bright cave-dweller figures out how to use a round object to help move large things, early adopters begin to share the practice, and then pretty soon everyone is using wheels. Eventually, artisan wheel-makers find themselves out of a job when factories start pumping out robot-manufactured wheels, and we move on as a society--wheels are now a given commodity.

The thing is, those robots have taken over the factory floor, and are moving upstairs.

Read more: http://www.fastcompany.com/1781904/instead-of-just-eliminating-jobs-auto...

So - What Next?

The events in London over the past few days have been deeply interesting in the wake of last month's conversation on mobile and online activism during and after #ArabSpring. In this case, the actors are different, but the response patterns are similar - the embattled government pushing on technology providers to share private data or turn off mobile messaging services. In this case, it's RIM/Blackberry in the middle, with calls from MPs to "curfew" Blackberry messaging, and RIM itself offering to help policy by sharing message contents. This promptly led to the Blackberry site being hacked, with the hacker posting:

"We have access to your database which includes your employees information; e.g - Addresses, Names, Phone Numbers etc. - now if u assist the police, we _WILL_ make this information public and pass it onto rioters ... do you really want a bunch of angry youths on your employees doorsteps?"

Obviously, that's not a very nice thing to do, particularly considering it's unlikely any of these employees had much to do with this decision in the first place.

The lines are not quite as clear as one would like, though. All protests are messy, and it's rarely clear who is in the right. Many countries claim to be representative democracies of one flavor or another. If youth were protesting a regime in yet another Middle East/North African country, we would be globally shaming RIM/Blackberry for cavorting with the government. Of course, in the case of London, it seems to be more a gang of thugs and looters than a political statement.

The challenge, of course, is that the technology vulnerabilities might be useful to authorities during a riot, but are also useful to authoritarian governments in squelching a revolution. Not unlike wikileaks, you don't get to pick and choose who benefits from the technology, or who is made vulnerable by it.

Ashoka Changemakers is hosting a competition supported by Google to source innovative ideas in the Citizen Media space solving some of this tension around privacy, speech, and trust. There's some amazing thoughtwork in the space getting recorded at the Ashoka News and Knowledge blog.

All of that is a long introduction to the better-late-than-never summary of the July ICT4D Meetup. You know that it's a good technology discussion when it turns into a people discussion, and so went our conversation around Online Activism after #ArabSpring : What's Next?.

Our panelists discussed the strange role of being an Egyptian following along from abroad via social media, the roles of traditional and new media in civic engagement, and examples of online activism around the world, from Azerbaijan to Spain.

The core topic we kept coming back to was that the excitement around new technologies was justified, social media is a tool, not a movement. So while a cat-and-mouse game around technology will likely continue, the core of any social change is the people involved, not whatever tools they are using. Check out the twitter stream here.

Remember to join us online for future ICT4D meetups and get on the email list for ICT4Drinks!

July 14: Citizen Media Day?

If May 3rd gets to be World Press Freedom Day, then after today's events, July 14 (in addition to already being Bastille Day) should be Citizen Media Day.

The "celebrations" really started yesterday, with Ashoka Changemakers (with the support of Google) launching a global competition (fully supported in nine languages, no less) to source innovative ideas in citizen media. I've got to say, I love how the timeline goes "backwards" in Right-to-Left languages like Arabic. Many thanks to our work with Ashoka Israel in launching Kikar (loosely, "Market square") in Hebrew.

Today, the Changemakers blog is buzzing with amazing citizen media stories from Ashoka fellows and others, leading up to a #SocEntChat today on Twitter at 2pm EDT.

Later in the day, at 5:30pm, I will be moderating a panel on "Online Activism after #ArabSpring : What's Next?" - there are a few seats still available, more information and RSVP at http://www.meetup.com/intlrel-76/events/23103221/ . Follow along on twitter with the hashtag #AAS, and there's a remote possibility we may be able to livestream the event.

Finally, we get to wind down at Circa Bistro with a happy hour co-hosted with ICTWorks - information and RSVP here: http://ict4drinks-july14.eventbrite.com/.

Celebrating World Press Freedom Day #wpfd with a linkdump

May 3 is World Press Freedom Day. To celebrate my ability to post things I find inspiring to the Internet (where as many as 10 people other than my mother might read it (Hi Mom - happy mother's day in advance!)), here is a collection of tangentially related links on freedom, privacy, and the role of ICT in press freedom and citizen voice.

Does Facebook have int'l development impact?
http://www.ictworks.org/news/2011/05/04/does-facebook-have-any-internati... (What about SMS? http://researchspace.csir.co.za/dspace/bitstream/10204/3419/1/Butgereit3... )

Freedom of the press in India: http://www.nytimes.com/2011/04/28/technology/28internet.html

Finally, someone is building an SMS listserv: http://www.mobileactive.org/smsall-growth-sms-mailing-list-pakistan-1

How governments censor: http://www.cpj.org/reports/2011/05/the-10-tools-of-online-oppressors.php

Getting around government censorship: http://www.freedomhouse.org/template.cfm?page=383&report=97

Nearly half of NYT reports have sourced WikiLeaks so far in 2011: http://www.theatlanticwire.com/global/2011/04/over-half-2011s-new-york-t...

The US government doesn't think it needs a warrant to search electronic communications: http://www.aclu.org/blog/free-speech-technology-and-liberty/does-governm...

Live from Uganda -- political unrest, strikes, and an attempt to block Facebook and Twitter traffic: http://globalvoicesonline.org/2011/04/19/uganda-government-attempts-to-b... , One ISP stands its ground: https://twitter.com/#!/MTNUGANDACARE/status/58844526369976320

The Jasmine Revolution

This is brilliant, and a bit funny. Until some innocent person taking a stroll is killed for insurgency.

A long quote from this blog by way of Warren Ellis and BoingBoing, emphases mine:

In summary, several Chinese language, but overseas based, websites have been blogging on the creation of a ‘Jasmine Revolution’ in China. This has been motivated, of course, by events in MENA, and the timing has been significant because it has coincided with two important political conferences in Beijing, but it appears to have no real-world substance whatsoever, to have begun as a hoax at best, and to exist only in cyberspace, and cyberspace outside China at that. But the interesting bit is the real world effect it is having inside China, and the momentum it is generating.

Support Property Rights

Ashoka's Changemakers is running a global competition with the Omidyar Network to source the most innovative approaches for providing property rights to those who lack them around the world.

If you're reading my blog, you probable understand the importance of being able to define and claim your ownership of property - it affects the stability of your living situation, your ability to qualify for (micro)finance, and your ability to even get a job by having a "real" address. Not to mention the obvious personal dignity values of having a place you can call your home, and the hands-down value in women's land ownership in stabilizing communities.

Vote Now! As part of our competition process we let the world decide who among our finalists have the best ideas, giving everyone the ability to crown the winners. So go and read the ideas of the semi-finalists, create an account and vote for your favorites at http://www.changemakers.com/property-rights/semifinalists#tab-section

Five thoughts on WikiLeaks

We are also supporting the development of new tools that enable citizens to exercise their rights of free expression by circumventing politically motivated censorship. We are providing funds to groups around the world to make sure that those tools get to the people who need them in local languages, and with the training they need to access the internet safely. [ ... ] We want to put these tools in the hands of people who will use them to advance democracy and human rights, to fight climate change and epidemics, [...]

Great ideals, sure, but what about WikiLeaks? Who in this day and age would vocally and publicly support tools that would "[circumvent] politically motivated censorship" when these crazies could be terrorists being censgored by a friendly government, or when their "free speech rights" could be potentially tied to copyrighted material?

Those were the words of Secretary Clinton, speaking earlier this year Hat-tip to BoingBoing. Kinda less relevant today, huh?

WikiLeaks has changed political discourse, and quite possibly the path of the Internet's evolution. I can't claim to have completely digested my own views on this, but here's a start, and some links to a lot of great thoughtwork on the situation.

1) Maybe this is the world we want. Long discussions about the value of a hegemonic global political system and its values on stability (at the cost of human rights, generally speaking) aside, the USA's political power is in flux right now, and possibly fading out. Do we want another superpower to emerge and dominate the world? USA, for all our foibles, has some strong ideals around democratic rule and human rights. We don't always practice those, but they're at least core to our political discourse. A truly multipolar world needs global-level democracy, and it's tools like wikileaks that begin to create that. Well, that, and a roving band of crypto-anarchists who get pissed off at this ham-handedness and decide to take the websites of mastercard and visa down. And Wikipedia. And torrent-sharing sites. Any tool that's good at promoting human rights in repressive regimes is also good at enabling dissidents, whistleblowers, pedophiles, and people swapping mp3 files. You don't get to pick and choose who uses these things, and trying to do so destroys their value immediately. These tools also lend themselves towards mob rule, so we need to choose our next steps carefully. As a side note, if you really disapprove of harshly, externally-enforced transparency of what you consider private details, then I really hope you're not reading this from a link on Facebook.

2) It's OK to be a Voltaire here. While not technically his own words, he certainly held and espoused the concept: "I disapprove of what you say, but I will defend to the death your right to say it." Wikileaks is being, well, over the top and careless in what it's releasing. The Collateral Murder video seems pretty clearly whistleblowing. The cable leaks are un-aimed. Clay Shirky summed this up solidly:

I am conflicted about the right balance between the visibility required for counter-democracy and the need for private speech among international actors. Here’s what I’m not conflicted about: When authorities can’t get what they want by working within the law, the right answer is not to work outside the law. The right answer is that they can’t get what they want. [...]

Over the long haul, we will need new checks and balances for newly increased transparency — Wikileaks shouldn’t be able to operate as a law unto itself anymore than the US should be able to. In the short haul, though, Wikileaks is our Amsterdam. Whatever restrictions we eventually end up enacting, we need to keep Wikileaks alive today, while we work through the process democracies always go through to react to change. If it’s OK for a democracy to just decide to run someone off the internet for doing something they wouldn’t prosecute a newspaper for doing, the idea of an internet that further democratizes the public sphere will have taken a mortal blow.

It's OK, if not strongly encouraged, to be not a big fan of WikiLeaks, but still supportive of their right to exist and disseminate "leaked" information. Would the US be upset if this was a leak of internal Chinese diplomatic ramblings, or North Korea, or Iran -- or would we be chalking another success up for "the little guy" in the global struggle for democracy and freedom of speech? We're all sovereign States here, at some level, there should be at least an illusion of equal rights among States.

3) Don't be Grand Moff Tarkin. Yeah, a Star Wars reference for good measure. The actual reference is to some parting advice from Leia on his tough stance around the use of force to put down rebels; "The more you tighten your grip, Tarkin, the more star systems will slip through your fingers." As an anonymous commenter on the BoingBoing story above said;

I think you misunderstood what she said. The attacks are the tool. Just look at the effect its had on wikileaks. Its gone from being hosted on a single server with rather unsafe DNS etc to being mirrored over 1000 times across the world!

Truely this government is driving the development of anti-censorship tools and increasing the power of free speech online.

This is the first of many problems of this sort, and here we are showing off all the tricks in our playbook. Over at Crooked Timber, Henry puts it more succinctly:

The US response to Wikileaks has been an interesting illustration of both the limits and extent of state power in an age of transnational information flows. The problem for the US has been quite straightforward. The Internet makes it more difficult for states (even powerful ones such as the US) to control information flows across their own borders and others. [The jurisdictional problems of the Internet] makes it much harder for the US and other actors to use the traditional tools of statecraft[...]

However, there is a set of tools that states can use to greater effect. The Internet and other networks provide some private actors with a great deal of effective transnational power. Banks that operate across multiple jurisdictions can shape financial flows between these jurisdictions.

The Internet has this amazing and annoying problem that's baked pretty deeply in to its architecture - it is designed to move information as efficiently as possible. This makes censorship attempts backfire every time. Somehow, no one has learned this.

4) Shooting the messenger is a fast way to being uninformed. Disabling, hobbling, and otherwise subjecting tools to political will is a very dangerous path. Amazon has a great business around providing "elastic" computing and hosting services to companies, and I'm going to bet that anyone using Amazon's services is re-examining their hosting choices right about now. Breaking the DNS system to take the main wikileaks site off the web -- I'm sure that sounded like a brilliant idea, and it's going to reignite a debate around the US's control of huge swaths of the DNS system, and probably make that power very difficult to enact both politically and technically. Again, the trust in what was considered a trusty tool has been eroded, and anyone working on hot-button issues is going to take extra care such that they have secondary systems to provide future resiliency against a similar attack. Beyond the points made in (3), we're hurting normal business that trusts these services to be reliable. Ethan Zuckerman has a good Q&A about this at the Columbia Journalism Review

5) Don't forget the real story. Did Julian Assange actually commit a crime in the US? He's not a citizen, he didn't do any of this in the US, and he's not the one who stole the classified documents. And he hasn't been charged with a crime (in the US, yet). Are we really pursuing someone for re-broadcasting already leaked, classified documents? That worked so well with the Pentagon Papers.

Hey, at least we live in interesting times.

Social Change - to go, please

Cross-posted at the FrontlineSMS Blog

The recent Technology Salons have been on local and sectoral implementations of mobile technology in development.

Mobile is hardly "new" anymore, but we're seeing increasing tools for peer-to-peer communications and decentralized development. Instead of SMS reporting for mHealth metrics or election observation (both amazingly powerful), we have Ushahidi and a team of volunteers from colleges and Haitian diaspora communities across the world saving lives in Haiti after the earthquake by synthesizing and translating reports from on the ground into actionable, trustable pieces of information.

Instead of training-and-visit agricultural extension work, we have tools like Patatat which are building group email lists through SMS messaging, enabling farmers (or anyone) to collaborate on their work, market prices, crop diseases, and so on - with increasingly little need for anything at the center. And of course there's twitter, which, while still "centralized" as a website, enables un-mediated communication amongst basically anyone in the world with a cell phone and a good text-messaging plan.

The answer for "I don't get Twitter"

The next time somebody cracks wise about Twitter, points to the vast numbers of Twitter Orphan Accounts, or otherwise belittles it, I will point them to this Twitter Blog posting:

A critical network upgrade must be performed to ensure continued operation of Twitter. In coordination with Twitter, our network host had planned this upgrade for tonight. However, our network partners at NTT America recognize the role Twitter is currently playing as an important communication tool in Iran. Tonight's planned maintenance has been rescheduled to tomorrow between 2-3p PST (1:30a in Iran).

As much as I fear what happens after the honeymoon with SMS and social media under repressive governments, currently they provide an amazing tool for immediate news even during crisis, citizen voice and discussion.

Update: The State Department is now involved; http://ac360.blogs.cnn.com/2009/06/16/state-department-to-twitter-keep-i... :

By necessity, the US is staying hands off of the election drama playing out in Iran, and officials say they are not providing messages to Iranians or “quarterbacking” the disputed election process.

But they do want to make sure the technology is able to play its sorely-needed role in the crisis, which is why the State Department is advising social networking sites to make sure their networks stay up and running for Iranians to use them and helping them stay ahead of anyone who would try to shut them down.

Academic view on secure communication in repressive regimes

iRevolution has a good, academic-style breakdown of challenges and communication technologies for use to communicate securely within repressive regimes:

http://irevolution.wordpress.com/2009/06/15/digital-security/

It covers a lot of ground, balancing ease of use against level of security, and is looking for input!

ICT and the Iran Election

The Daily Dish reposts a call to action from Twitter: ALL internet & mobile networks are cut. We ask everyone in Tehran to go onto their rooftops and shout ALAHO AKBAR in protest #IranElection, and comments:

That a new information technology could be improvised for this purpose so swiftly is a sign of the times. It reveals in Iran what the Obama campaign revealed in the United States. You cannot stop people any longer. You cannot control them any longer. They can bypass your established media; they can broadcast to one another; they can organize as never before.

Other coverage at Global Voices and Daily Kos present videos and links to photos of protests coming from Tehran.

Update on Guatemala, Twitter arrests, and citizen media

As always, Ethan Zuckerman brings together all the threads surrounding the Guatemala protests, including information about the arrested Twitter user and some "trending topics" muckraking:

http://www.ethanzuckerman.com/blog/2009/05/14/the-assasinated-lawyer-the...

I ran a little tool I developed a few weeks back to check the frequency with which phrases and hashtags appear on Twitter. #escandalogt isn’t hugely frequent, registering at 0.052% - compared to #swineflu, for instance, which was running at over 2% at the height of hype/hysteria. What’s interesting is that #escandalogt is about as frequent as several of the tags listed on Twitter’s “Trending Topics”, getting more use than #fixreplies, #GoogleFail and #theoffice, all currently featured on the right sidebar. It’ll be interesting to see whether #escandalogt emerges there… or whether this is a sign that those topics aren’t entirely algorithmically generated and some human curation is involved.

Guatemala and Citizen Media

You might have heard about the posthumously released video by a Guatemalan lawyer accusing his president of assassination in the event of his death, for not participating in a money-laundering scheme. If not, read about the video on boingboing.

It's ignited a full-blown protest against corruption in a country known for not being kind to activism. There are live protests ongoing and rumored additional strikes and protests against the government and its narco-trafficking connections, and a very active online media component (local TV stations are avoiding the events like the plague, but online outlet Libertopolis is broadcasting the protests, and there is a twitter hashtag (#escandaloGT). Read more on different citizen media and follow updates at boingboing's coverage of the scandal, and CNN's slanted coverage: "Guatemala rejects allegations of role in lawyer's death," which follows Guatemala's own media's tactic of not speaking about the mass protests:

A revolution you can run with : FrontLineSMS on the OLPC \o/

I recently saw Ken Banks present at a local speaker series run by IREX. He gave an updated version of this presentation from POPTech, on the power of mobile phones in citizen empowerment, NGO communication, and a host of other amazing stories of using the available, appropriate technology in remote and rural locations which are often off-grid and without Internet access. By attaching a computer (Linux, Mac, or Windows) to a cell phone with a data cable and installing his (free, open source) software, FrontlineSMS, that computer is turned into a messaging hub; sending and receiving text messages via the cell phone to hundreds of contacts.

That's pretty amazing. Three reasonably available pieces of hardware and you have a tool to send alert messages out, receive election monitoring information through, or communicate with field medical workers to coordinate and track supplies and treatment information. Or track corruption. Or report human rights violations. Or share news and tips in places where the media is not independent, as one of the FrontlineSMS success stories shows:

Immigrants take all the best jobs

For example, I bet there's a long line of good ol' american workers who would love to have solid, agriculture jobs in Florida, like the one described in this article:

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